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HOSPITALITY INDUSTRY

Hospitality websites that turn visitors into lifetime buyers.

Hotel, restaurant, and venue booking platforms engineered by senior developers — built to capture direct bookings, lift RevPAR, and route guests through a flow that doesn't need a phone call to complete.

Introduction

The hospitality industry today — and how we help

Hospitality digital stopped being “OTA listing + a basic site” three years ago. Guests now compare you to Airbnb’s booking flow, OpenTable’s availability UX, and Marriott Bonvoy’s loyalty page — and your GM compares your direct-booking ratio to RevPAR targets. The brands that win convert lookers to bookers without an OTA cut and own the guest data the OTAs are siloing.

Common challenges

  • Direct-booking ratio plateaus while Booking.com and Expedia keep skimming 18-25% commission.
  • Mobile guests abandon room search because dates, occupancy, and rates take five taps to refine.
  • Loyalty members can't see live availability or reward redemption inventory without a phone call.
  • Property data silos across PMS, channel manager, and email — the marketing team is shipping blind.

How Galaxywing solves them

  • Direct-booking flows engineered to undercut OTA friction without losing the loyalty hook.
  • Mobile-first room search with date / occupancy / rate refinement in two taps.
  • Real-time PMS-synced availability and loyalty redemption surfaced on the public site.
  • First-party guest data captured at booking and wired into your email and CRM tools.
Industry-Specific Services

The hospitality services we ship every week

A full-stack team in one engagement — design, code, conversion, search, and the integrations your stack actually runs on.

01

Direct Booking Engine

Mobile-first room search with date / occupancy / rate refinement in two taps — the booking funnel that beats the OTA cut.

  • PMS-synced availability
  • Two-tap rate refinement
  • Stripe Connect deposit flows
02

Loyalty & Member Pricing

Loyalty tiers, member rates, and points redemption surfaced on the public site — own the loyalty engine the OTAs are siloing.

  • Multi-tier loyalty programs
  • Members-only rate display
  • Points redemption flows
03

Restaurant & F&B Booking

OpenTable-grade reservations, table-management UX, and pre-arrival upsells — built into the property site, not bolted on.

  • Reservation engine
  • Table management
  • Pre-arrival upsells
04

Editorial Property Sites

Photo-first property pages with sub-1s mobile LCP — guest impression closed in 2 seconds, not 8.

  • Photo-first PDP layout
  • Editorial gallery builds
  • Sub-1s mobile LCP
05

PMS & Channel Integrations

Cloudbeds, Mews, OPERA Cloud, SiteMinder, Synxis — every PMS / channel manager wired into the funnel with reconciliation jobs.

  • Cloudbeds / Mews / OPERA
  • SiteMinder / Synxis sync
  • Real-time inventory updates
Key Features / Solutions

What every hospitality build ships with

Not just visual design — the conversion-tuned features and infrastructure that turn a build into a revenue engine.

Two-Tap Direct Booking

Mobile-first booking UX that beats OTA friction — own the guest data the OTAs are siloing.

Loyalty Member Pricing

Tiered loyalty rates, member-only inventory, and points redemption surfaced on the public site, not behind a phone call.

Restaurant + Venue Booking

OpenTable-grade reservations and pre-arrival upsells, baked into the property site instead of a separate domain.

Editorial Photography UX

Photo-first PDP layouts with sub-1s mobile LCP — the brand impression closed in 2 seconds, not 8.

RevPAR-Aware Dynamic Pricing

Live rate manipulation tied to PMS occupancy data — the public-site rates always reflect your revenue strategy.

PMS & Channel Sync

Cloudbeds, Mews, OPERA Cloud, SiteMinder, Synxis — every PMS / channel manager wired in with reconciliation jobs.

Why Choose Us

Why DTC & hospitality teams pick Galaxywing

Deep hospitality experience, measurable results, and a senior team that stays on with you long after launch — every project delivered with the same five guarantees.

Deep Hospitality Experience

11+ years, 80+ hospitality builds, $400M+ GMV processed through stacks we've architected.

Proven, Measurable Results

35-90% conversion lift, +31% AOV, 4x MRR — real numbers from real client projects.

Performance Engineering

Sub-1s LCP, 95+ Lighthouse on mobile, edge-cached — every store ships on Core Web Vitals green.

SEO Built In, Not Bolted On

Schema, faceted nav, category-page optimisation — organic GMV from day one, no SEO retro-fit.

Support & Maintenance

Monthly retainers, BFCM standby, and ongoing CRO experiments — we don't disappear post-launch.

Selected Work

Recent hospitality projects

A snapshot of stores we've shipped across DTC, B2B, subscription, and headless commerce — every one tuned to convert.

Our Process

How we ship your hospitality build, step by step

A proven five-step process — the same workflow we've used on 80+ hospitality builds to ship on time, hit the conversion target, and survive every Black Friday since 2019.

01

Requirement Analysis

Goals, GMV targets, AOV, current stack, integrations — all aligned in writing before a line of code.

02

UI/UX Design

Wireframes, conversion-tuned PDP & checkout designs, brand-led visuals — reviewed in Figma.

03

Development

Shopify Plus, headless Next.js, integrations, custom checkout — built by senior hospitality engineers.

04

Testing

Cross-browser QA, mobile testing, load tests for 10x peak, accessibility & payment flow QA.

05

Launch & Support

Go-live with on-call engineering, post-launch CRO experiments, and ongoing maintenance retainers.

What Clients Say

Hear it from our happy clients

I feel proud to say that Galaxywing IT Solutions is a very professional company in website design and development. They did amazing development of my business website. Their team is awesome, leaders are good and the owner is well professional. I highly recommend Galaxywing to my friends.

★★★★★
Neetu K.
Verified Client
Frequently Asked

Hospitality questions, answered

How long does a hotel or restaurant booking site take?
A property site with PMS-synced direct booking ships in 8–12 weeks. A multi-property hospitality group with loyalty and channel-manager integrations runs 14–20 weeks. F&B booking layers add 4–6 weeks.
Which PMS / channel managers do you integrate with?
Cloudbeds, Mews, OPERA Cloud, RoomRaccoon, Little Hotelier, SiteMinder, Synxis, RateGain. We've shipped two-way sync with most major systems, including reconciliation jobs and circuit-breakers.
Will direct bookings actually beat OTA conversion?
Direct-booking ratio uplift on rebuilds we've shipped: 18-35% over a 90-day window, sometimes more on properties with strong loyalty programs. The OTAs win on inventory breadth; you win on rate, loyalty, and guest data.
Can you build loyalty and member-rate flows?
Yes — multi-tier loyalty programs, member-only rates, points redemption surfaced on the public site (no phone call required), and partner-program integrations (Marriott Bonvoy, Hilton Honors, IHG Rewards style).
Do you handle restaurant / F&B reservations?
Yes — reservation engines, table-management UX, pre-arrival upsells, and integrations with OpenTable, Resy, SevenRooms, Tock. We can build native reservations or integrate with the platform you already use.
Do you offer ongoing maintenance for hospitality sites?
Yes. Hospitality retainers cover seasonal rate updates, channel-manager monitoring, content additions (new properties, restaurants, packages), and SEO. Retainers start at $4k/month.
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