AI Chatbots & Support Agents
Claude/GPT assistants trained on your docs, wired into Zendesk, Intercom, or HubSpot. Deflect 60%+ of inbound.
Hire AI Engineers
Hire Senior AI Developers Who Actually Ship.
Claude & GPT engineers, ML specialists, and RAG/agent builders — all in-house, all senior (11 years avg). Shipped to production in weeks, not months. No recruiters, no offshore queues, no juniors pretending to be seniors.
11 Years avg. experience
200+ Clients served
2hr Reply, senior-first
galaxywing-ai-team.cfg
role Senior AI engineer
stack Claude · GPT-4o · LangChain · Python
ships Chatbots, RAG, agents, eval suites
hours Your timezone, senior-first
Available this week
Why Galaxywing
Not a freelance marketplace. An engineering team.
You get a senior AI engineer, backed by a full agency — design, dev, DevOps, evals — not a lone contractor juggling four clients.
Senior only.
11+ years average. Every engineer has shipped production AI — not a portfolio of side-project chatbots.
Eval-first builds.
Every AI deliverable ships with an eval suite and cost model. No vibes-based "looks good to me" shipping.
Your timezone.
Dedicated point of contact on your business hours. 2-hour reply, senior-first, no offshore escalation queue.
Ship in 4–10 weeks.
Pilot AI use cases in 4–6 weeks. Multi-use-case builds in 6–10. Signed scope before day one.
Fixed scope, no surprises.
One invoice, one scope, one delivery plan. Or a capped monthly retainer — your call.
Full agency behind them.
Your AI engineer isn't alone. Designers, full-stack devs, DevOps, PMs — all in-house, pulled in when needed.
What They Build
Production AI that earns its keep.
Six areas our AI team ships weekly — all wired into your CRM, tracked with evals, and handed over with docs your team can actually read.
Workflow Automation
n8n, Make, Zapier + custom Python pipelines. Automate CRM updates, onboarding, lead scoring, compliance checks.
Custom GPT Assistants
Private AI trained on your SOPs, tone of voice, and proprietary knowledge — internal or customer-facing.
AI Integrations (RAG & APIs)
Pinecone/Weaviate vector stores, OpenAI + Anthropic APIs dropped into your existing apps.
Machine Learning Solutions
Churn prediction, lead scoring, demand forecasting, recommendation engines — scikit-learn, PyTorch, TensorFlow.
Voice & NLP Tools
Whisper transcription, ElevenLabs/Deepgram voice agents, sentiment analysis, entity extraction at scale.
Tech Stack
The tools our AI team ships with daily.
Models
- Claude (Opus, Sonnet, Haiku)
- GPT-4o & o-series
- Gemini 2.x
- Open-source: Llama, Mistral
Frameworks
- LangChain, LangGraph, LlamaIndex
- Claude Agent SDK
- OpenAI SDK, Anthropic SDK
- Vercel AI SDK
Vector & RAG
- Pinecone, Weaviate, Qdrant
- pgvector, Supabase
- Hybrid search, reranking
- Evals: Braintrust, Langfuse
Languages & Infra
- Python, TypeScript, Node.js
- FastAPI, Next.js, Django
- AWS, GCP, Azure, Vercel
- Docker, Kubernetes, Terraform
Engagement Models
Pick how you want to hire.
Fixed-scope pilot, ongoing retainer, or dedicated engineer — we bill the way that fits how you buy.
Project-Based
From $12K fixed scope
- 1 use case, 4–6 weeks
- Signed scope, one invoice
- Eval suite + cost model
- 30-day post-launch tuning
Monthly Retainer
From $8K / month
- 40–80 senior hours / month
- Priority Slack channel
- Weekly sprint reviews
- Rolling backlog, no scope rush
Dedicated Engineer
From $14K / month
- Full-time senior AI engineer
- Embedded in your team
- Your tools, your process
- 3-month minimum
Recent Work
AI we’ve shipped this quarter.
Fintech · London
VoltPay risk agent
Claude-powered transaction-scoring agent on 50K+ daily events. £4.2M processed, fraud flags in under 300ms.
SaaS · NYCSupport deflection agent
GPT assistant wired into Zendesk with RAG over 12K help-centre articles. 62% ticket deflection at month 2.
E-commerce · SydneyInventory forecasting ML
Demand forecasting model cut stock-outs 38% and dead inventory 24%. Shipped in 7 weeks.
How It Works
From first call to production AI, in 4 steps.
01
Intro call
30-min working call. No pitch deck. We understand your stack, data, and what "success" means.
02
Scope & SOW
Signed scope, deliverables, timeline, eval criteria. Fixed price or capped retainer. No surprises.
03
Build & ship
Weekly demos on staging. You see progress every Friday. Eval suite runs on every change.
04
Handover & tune
30-day post-launch tuning included. Documentation, runbooks, and on-call support during rollout.
FAQ
Common questions.
How quickly can you start?
Most engagements start within 1–2 weeks of contract signing. Urgent projects have kicked off in 48 hours when bandwidth is available.
Do I get one engineer or the whole agency?
Both. You get a dedicated senior AI engineer as your point of contact, backed by the full Galaxywing team — designers, DevOps, PMs, QA — pulled in when needed, no extra charge on fixed-scope work.
What if I don't know exactly what I want built?
That’s what the intro call is for. We run a 30-min working session, map your data and goals, and come back with 2–3 use cases ranked by ROI. No discovery fee.
Will my data stay private?
Yes. We sign DPAs, deploy on your VPC where needed, use zero-retention API configs (Anthropic, OpenAI), and follow GDPR / CCPA / Privacy Act depending on region.
Can you integrate with our existing stack?
Yes — HubSpot, Salesforce, Zendesk, Intercom, Slack, Monday.com, Notion, Shopify, WooCommerce, plus custom REST / GraphQL APIs.
Do you offer ongoing support after launch?
30-day post-launch tuning is included. After that, most clients move to a monthly retainer for ongoing improvements, eval monitoring, and model upgrades.
Ready to hire an AI engineer who actually ships?
Book a free 30-minute intro call — an honest read on timeline, stack, and fit, whether or not you end up hiring us.